Privacy Policy

This website is owned by FiXar BV.

Contact Details and Registered Office: FiXar BV Lochtemanweg 44 3580 Beringen, Belgium

Phone: +32 492 84 79 87 Email: info@fixar.eu Company Number: VAT BE 0479.379.542

Privacy Policy

By accessing and using this website, you explicitly declare your agreement with the following Privacy Statement.

Why this Privacy Statement?

FiXar attaches great importance to the protection of your privacy and personal data. Although most of the information on this site is available without the need to provide personal data, it is possible that the user may be asked for personal information. This information will only be used and processed in accordance with the Privacy Act and other relevant applicable statutory regulations. Any reference in this Privacy Statement to the ‘Privacy Act’ means a reference to the Act of 8 December 1992 on the protection of privacy in relation to the processing of personal data. Any reference to the Regulation is a reference to the Regulation of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation or GDPR). Under no circumstances will your data be transferred to third parties for marketing purposes.

With this Privacy Statement, FiXar aims to inform the user of our website about potential processing activities and the rights of the user. By using our website, the user gives implicit consent to potential processing operations.

It is possible that our privacy policy may be subject to adjustments and changes in the future. These will be clearly communicated in our Privacy Statement.

Types of Personal Data

FiXar may collect and process the following personal data:

  • Last name
  • First name
  • Business address
  • Email address
  • Phone number
  • Company name
  • Correspondence data with and emanating from FiXar
  • Other data that you provide to FiXar in the context of a collaboration

FiXar also automatically collects anonymous information regarding your use of the Website. For instance, FiXar will automatically log which parts of the Website you visit, which web browser you use, and your IP address. We cannot identify you based on this data, but it allows FiXar to generate statistics regarding the use of the Website, as well as to send more targeted communications.

Method of Collection of Personal Data

This personal data is collected in the context of:

  • A collaboration with FiXar
  • Visiting the website
  • Subscribing to the newsletter
  • Correspondence with and emanating from FiXar
  • Requesting a quotation

The personal data collected by FiXar is explicitly and voluntarily provided by you.

Purpose of the Processing

FiXar only collects your personal data for one overarching purpose, namely to provide every user of our Website with a safe, optimal, and personalized user experience. The collection of personal data becomes more extensive as the user makes more intensive use of the website and the corresponding services of FiXar.

This data processing is therefore essential for the operation of the Website and its associated services.

The processing takes place solely for the following (internal) purposes:

  • Providing and improving the personalized and general services of the Data Controller; offering information, newsletters, and offers that are useful and/or necessary for the user, and providing support and in the context of direct marketing.
  • Offering and improving the delivered services.
  • The detection of and protection against fraud, errors, and/or criminal behavior.
  • Statistical purposes.

The personal data is only processed for internal use by FiXar. FiXar has taken all possible legal and technical precautions to prevent unauthorized access and use.

Disclosure of Personal Data to Third Parties

FiXar will not disclose your personal data to third parties, unless it is necessary in the context of providing FiXar’s services and the optimization thereof (such as, but not limited to, payment processing, database management). If it is necessary for FiXar to disclose your personal data to third parties in this context, the respective third party is obliged to use your personal data in accordance with the provisions of this Privacy Statement.

In all other cases, FiXar will not sell, rent, or transfer your personal data to third parties.

Storage of Personal Data

Unless a longer retention period is required or justified by law or by compliance with another legal obligation, FiXar only retains your personal data for the period necessary to achieve and fulfill the purposes described in the Privacy Statement under ‘purpose of the processing’.

Cookies

FiXar may collect anonymous or aggregated data of a non-personal nature, such as browser type or IP address, the operating system you use, or the domain name of the website through which you arrived at our website, or through which you leave it. This enables us to permanently optimize our website for users.

During a visit to the site, cookies may also be placed on your computer’s hard drive. Cookies are small text files that websites store on your computer or mobile device. They collect information about – for example – your personal preferences, website visit, and device in order to improve the functionality and user experience of those websites.

Please consult our Cookie Policy for more information about the Cookies that FiXar uses to improve your experience on this website. When you visit the website of FiXar, you declare your agreement with the data collection as described in our Cookie Policy.

Rights of the User

1. Guarantee of Lawful and Secure Processing of Your Personal Data

The Data Controller always processes your personal data fairly and lawfully. This includes the following guarantees:

Your personal data will only be collected and processed in accordance with the described and justified purposes of the Regulation.

Your personal data will only be collected and processed to the extent that this is adequate, relevant, and not excessive.

Your personal data will only be retained for as long as necessary to provide our service.

The risks of accidental or unauthorized destruction, accidental loss, alteration of, or access to, or any other unauthorized processing are reduced to a minimum. In the event of an intrusion into its computer systems, the Data Controller will immediately take all possible measures to minimize the damage.

2. Right to Access/Rectification/Erasure of Your Personal Data

If you prove your identity, you have the right to obtain confirmation from the Data Controller as to whether or not your personal data is being processed. When the Data Controller processes your data, you also have the right to gain access to this personal data. You have the right to receive information about the processing purposes, the categories of personal data being processed, the recipients of the personal data, the criteria used to determine the period for which your personal data will be stored, and the rights you can exercise in accordance with the Regulation.

Inaccurate or incomplete personal data can always be corrected or erased. You can exercise your right to rectification by providing a supplementary statement to the Data Controller. The Data Controller will respond to this within one (1) month after receiving the supplementary statement. However, it is possible that the deleted personal data may still be stored temporarily, without being visible to the user.

Furthermore, you have the right to have your personal data erased by us without undue delay. You can only invoke this right in the following cases:

When your personal data is no longer necessary for the purposes for which it was collected or processed; or

When you withdraw your consent and there is no other legal ground for the processing; or

When an objection is made to the processing and there are no overriding compelling legitimate grounds for the processing; or

When the personal data has been unlawfully processed; or

When your data must be erased in accordance with a legal obligation.

The Data Controller assesses the presence of one of the aforementioned cases.

3. Right to Restriction of/Objection to the Processing of Your Personal Data

You have the right to obtain a restriction of the processing of your personal data:

During the period necessary for the Data Controller to verify the accuracy of the personal data, in the event of a dispute; or

When the data processing is unlawful and you request a restriction of the processing instead of the erasure of the personal data; or

When the Data Controller no longer needs your personal data for the processing purposes, but you need the personal data for a legal claim;

During the period necessary for the Data Controller to assess the presence of the grounds for the erasure of personal data.

In addition, you have the right at all times, for reasons related to your specific situation, to object to the processing of your personal data.

4. Right to Data Portability

You have the right to obtain the personal data provided to the Data Controller in a structured, commonly used format. In addition, you have the right to transfer this personal data to another data controller when the processing of your personal data is based solely on your consent.

5. Right to Withdraw My Consent/Right to Lodge a Complaint

You have the right to withdraw your consent at any time. In addition, you have the right to lodge a complaint regarding the processing of your personal data by the Data Controller with the Belgian Commission for the Protection of Privacy (Data Protection Authority).

If you wish to exercise your rights, FiXar will respond to this within one month after receiving a written, dated, and signed request addressed to FiXar, Lochtemanweg 44, 3580 Beringen or via info@FiXar.eu, provided that proof of identity (copy of identity card) is supplied.